NEED TO KNOW

Frequently Asked Questions

A few useful answers about shopping with Marlow Lane.

Processing normally takes 1–2 working days.Once dispatched, orders are normally delivered within 2–5 working days. Delivery estimates may vary depending on the delivery address and circumstances outside our control.

Eligible items can be returned in accordance with our Refund Policy. Please make sure items are returned in the required condition and within the applicable return period.

Please check the size information provided on the relevant product page before placing your order. Product-specific measurements may also be available.

Our collection focuses on autumn and early-winter outerwear. Each product page provides relevant details about the garment, including fabric and construction.

Care requirements vary between garments. Always follow the care instructions supplied with the individual product before cleaning or storing your outerwear.

For questions about products, orders, sizing or returns, please contact our customer support team at help@marlowlane.online .