DELIVERY POLICY

Delivery, made simple.

We provide complimentary delivery on all orders, with clear information from checkout through to dispatch.

01

Free Delivery

Delivery is complimentary on all orders. No additional delivery charge will be added at checkout.

02

Order Processing

Orders are prepared for dispatch after payment has been successfully confirmed. Processing normally takes 1–2 working days.

03

Delivery Time

Once dispatched, orders are normally delivered within 2–5 working days. Delivery estimates may vary depending on the delivery address and circumstances outside our control.

04

Dispatch Confirmation

When your order has been dispatched, you will receive an order update using the contact details provided during checkout.

05

Delivery Delays

Estimated delivery times are provided as a guide. Delays can occasionally occur due to operational, weather or carrier-related circumstances.

06

Delivery Address

Please check your delivery details carefully before completing your order. We cannot guarantee changes once an order has entered the dispatch process.

07

Unsuccessful Delivery

If delivery cannot be completed, the carrier may attempt delivery again or provide further instructions. Please follow any information supplied with the delivery notification.

08

Delivery Assistance

If your order has not arrived within the expected delivery period, please contact our customer support team so that we can review the delivery details.

NEED HELP?

We’re here to help.

help@marlowlane.online